Support
Write to support@8086.llc. A person reads every message. Please say which phone and system version you use, the app version (shown in Settings), what you did and what happened.
Questions
Does Claimfolio cost anything?
It is free to download, and the free version holds up to 10 entries with every feature, export included. One $4.99 in-app purchase removes the limit for good. There is no subscription and no advertising. If you change phones, tap Restore Purchases in Settings (same Apple Account or Google account). Viewing, editing, deleting and exporting what you have saved are never locked.
Where does my data go?
It stays on your phone. The app uploads nothing. If your phone’s backup is on, the ledger is included in your own iCloud or Google backup. See the privacy policy.
What if I lose my phone?
If your phone’s backup was on, restoring that backup to a new phone brings your ledger back. If it was off, the ledger is lost with the phone, so export a PDF or CSV from Settings from time to time and keep it somewhere safe.
Does it work offline?
Yes. Every feature works in Airplane Mode. Buying or restoring the unlock needs the App Store or Google Play.
How do I export?
In Settings. On iPhone, tap Export my ledger: Claimfolio makes a PDF (a page and photo for each item, plus its receipt) and a CSV, and the share sheet lets you save or send them. On Android, under Export, tap PDF with photos or CSV spreadsheet, then choose where the file is saved.
Can I move my ledger to another phone?
Through your phone’s own backup and restore. An exported PDF or CSV is a record to keep or send; the app does not import it.
Will it help me with an insurance claim?
It keeps your dated photos and receipts together and exports them. It never estimates a claim’s value and never contacts your insurer; you file and submit the claim yourself.
Is there an account to delete?
No. There is no account. See Deleting your data.